Healthy for Life (AHW) – Rosalyn Fernando

rosalyn.fernando@walgettams.com.au

Rosalyn is the Senior Receptionist and is the first contact for patients of WAMS.

She is also qualified to provide venipuncture services (taking blood) as an Aboriginal Healthworker – Clinical.

She guides people through the doors to staff they need to see.

Rosalyn is a source of information for staff  – phone numbers, resources, ‘where is it’ and Medicare.

Without Rosalyn as the head of the reception team, staff would find more time is taken on locating essential contacts.