Services

WAMS Accreditation

WAMS is the first Aboriginal Medical Service in NSW to be accredited (April 2001) with the (National) Quality Improvement Council (QIC) / (State) Quality Management Service (QMS).

We are also accredited for our general practice facilities with General Practice Accreditation Plus.

This is a major achievement for us, and we recognise the ongoing commitment required to ensure these Accreditations continues.

More recently WAMS have been involved in developing our service for Accreditation. Accreditation means that a health service, such as hospitals, community health centres and even AMSs, have met standards of clinical practices, administrative management, working with other agencies and conducts programs according to client and community needs. The past three years saw Directors and staff work together to meet these standards. A formal review was conducted and we have been informed that WAMS are recommended for Accreditation.

This recommendation has gone to a national body for endorsement. In September 2001 WAMS have received Certification. We are the first AMS in NSW to be an Accredited health service. Such status will reinforce the professional level of health care that WAMS provide equal to and above some of the mainstream health services.

Practice hours

Consultations with the GPs are by appointment during business hours; Monday to Friday 8.30am – 1pm and 2pm - 5.pm. The practice is closed on Public Holidays. To make an appointment Contact Us.

Available services

Health assessments, pregnancy tests, ECGS, blood pressure monitoring, blood sugar levels (BSL's), chronic disease management, wound dressings, Asthma, Diabetes and skin checks.

Health Services in Walgett Shire Health Services in Walgett Shire (54 KB)

Additional Services

Eye Health, Men's Sexual Health, Mental Health, Podiatry, Transport, Drug and Alcohol program, Bringing Them Home program, Location Supported Program, Exercise Physiology, Dietician, Ear Health, Dental and Midwifery program

Home Visits

Home visits are not routinely available for patients within this practice. Some visits are available from the Aboriginal Health Workers if required.

Care outside normal opening hours

Walgett Health Service in partnership with Walgett Aboriginal Medical Service Cooperative Limited (WAMS) has an agreement in place to provide appropriate medical care and services within its limits to all clients of WAMS who require medical attention any time. Please ring the hospital number 68286000 or 000 in an emergency.

Patient Recall System

Patients will be contacted regarding test results requiring follow-ups.

Accommodation Support Update: Accessing Dubbo Hospital for care:

For more information about the accommodation support program, please click on the following link :

FAQ Accomodation Support FAQ Accomodation Support (501 KB)

ABOUT OUR SERVICE

Reminder & Recall System

Our practice is committed to preventative care. You may be included on our reminder system. We may issue you with a reminder notice from time to time offering you preventative health services appropriate to your care. If you do not wish to be part of this system please let your doctor or reception staff know. Immunisation information will be passed onto the Australian Childhood Immunisation Register (ACIR) at a National level. Information will also be passed onto the NSW Pap Register as appropriate.

Fees and billing arrangements

All consultations are bulk-billed at this Practice. Veterans will be required to sign the service voucher. There is potential for out of pocket expenses/cost to a patient when referred for consultation with medical specialists or other health services.

To make appointments

Please ring 68281 611 for an appointment. WAMS will make every effort to accommodate your preferred appointment time. Emergencies will always be given priority and our staff will triage patients to cater to their immediate health needs at presentation time.

Interpreter Services

If you require an interpreter or have a hearing impairment and need assistance please advise reception while making an appointment and arrangements will be made with an interpreter to assist you.

IMPORTANT INFORMATION

Management of your Personal Health Information

Your medical record is a confidential document. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff. We abide by the National Privacy Principles.

Updating your details

If you have not been into the practice for a while we may need to update your details on our computer system. The reason for maintaining updated information is very important in order for us to provide you with a high standard of care.

To ensure that we are in a position to provide the best and most appropriate services and referrals for you or your family we require the following information from you at reception:

  • Your full name and Your date of birth
  • Your current contact details including address, phone number, contact in case of an emergency
  • Whether you are of Aboriginal or Torres Strait Islander origin
  • Your current Medicare and/or health care card numbers
  • Any allergies you may have

When you make your next visit please take the time to provide reception staff with your updated details so that your medical records remain current.

Your Rights

If you have a problem we would like to hear about it. Please feel free to talk to your doctor or the receptionist.

You may prefer to write to us or use our suggestion / complaints box. We take your concerns, suggestions and complaints seriously. However, if you wish to take the matter further and feel that you need to discuss the matter outside of the surgery there are several options available including the Medical Registration Board, Australian Medical Association (AMA) or Health Care Complaints Commission at:

NSW Health Care Complaints Commission
Level 13 323 Castlereagh Street Sydney NSW 2000
Locked Bag 18
Strawberry Hills NSW 2012

Phone: 1800 043 159 (toll free)
Phone: (02) 9219 7444
Fax: (02) 9281 4585
TTY: (02) 9219 7555
Website: www.hccc.nsw.gov.au

Administration

33 Wee Waa St

Clinic

37 Pitt St

Dental

Dundas St

Goonimoo

Lot 1 Dundas St

Programs

37 – 47 Wee Waa St

Accommodation

Dundas Street

Chronic Disease

29 Wee Waa St

Community Garden

Corner of Arthur and Duff Streets